How customer information is handled.

This policy explains what we collect, why we collect it, who may receive it, and how customers can contact us about privacy requests.

Collected for

Orders and support

Data is used to process purchases and customer requests.

Security

Reasonable safeguards

Access is limited to business and service needs.

Requests

Contact support

Customers can ask about updates, correction, or deletion.

Details

Clear information before you order.

Ask about privacy

Information we collect

Contact details such as name, phone number, email address, and delivery address.
Order details such as products, quantities, payment confirmation, delivery instructions, pre-order requests, and support messages.
Account and website usage information needed to operate the store, keep accounts secure, and improve the shopping experience.

How we use information

We use customer information to process orders, confirm payment, arrange delivery, provide support, send order updates, respond to complaints, prevent fraud, maintain records, and improve our products and services.

Payment information

Payments may be processed through approved payment providers. We do not use customer payment details for unrelated purposes. Payment providers may process transaction data according to their own security and compliance requirements.

Sharing information

We share information only when needed to complete an order, arrange delivery, process payment, comply with law, prevent fraud, or support a customer request. This may include payment processors, delivery partners, suppliers, technical service providers, and lawful authorities where required.

Data security and retention

We take reasonable steps to protect customer information against unauthorized access, loss, misuse, or disclosure. We keep records for as long as needed for order support, accounting, legal compliance, dispute handling, and business operations.

Customer choices

Customers may contact us to request correction of inaccurate account or order information, ask privacy questions, or request deletion where we are legally able to comply.